After a year of phenomenal growth, this Arizona-based clinic is thriving after upgrading to multidimensional eClinicalWorks V12.
April 20, 2023 Westborough, Massachusetts–(business wire)–eClinical Works®the largest ambulatory cloud EHR, today announced: Flagstaff Surgical Associates — 22 medical institutions in Flagstaff, Arizona — upgraded to eClinicalWorks latest software version V12 with new helow products. Hero Pay™ and Hero Check-In™The success of these products has motivated us to onboard additional solutions, including the helow Chatbot.
This press release features multimedia. View the full release here. https://www.businesswire.com/news/home/20230420005169/en/
Flagstaff Surgical Associates welcomes 5+ healthcare providers in 2022. With this growth, we needed to expand our current eClinicalWorks solution suite to streamline more areas of our business. Through eClinicalWorks V12, a multidimensional EHR, clinics such as Flagstaff Surgical Associates have access to tools to improve value-based care, ease of use, and management of patient records.
“After a year of tremendous growth, we needed to upgrade our technology to manage increased patient activity. When V12 and additional helow products were announced, we immediately We have taken steps to upgrade our software and have the new helow solution on board,” said clinician Kelly Dillon. Operations Manager at Flagstaff Surgical Associates. “healow CHECK-IN and healow Pay have been very successful and we look forward to implementing healow chatbots. healow Pay has increased payment collections by 150%. Friendly and convenient, we save time, optimize our service to the maximum, and increase patient satisfaction.”
Flagstaff Surgical Associates increases practice efficiency and improves patient engagement with the following solutions:
-
check in: As Flagstaff expands its provider base, it accepts more patients and receives more calls every day. helow CHECK-IN allows clinics to send automated patient appointment and payment reminders. Flagstaff providers can focus their time on patients instead of administrative tasks.
-
Payment: helow Pay has increased Flagstaff’s payment collections by 150% since the tool was implemented in December 2022. Online billing solutions allow patients to pay their medical bills by text her message, email or website. Patients also find it easy for her to use helow Pay, which is a win-win for patients and providers.
-
know: Flagstaff used Healow Aware®a comprehensive solution for improving the patient care experience, launched a successful marketing campaign to improve patient-clinic communication.
Girish Navani, CEO and co-founder of eClinicalWorks, said: “The Hero Solution Suite and his multi-dimensional eClinicalWorks EHR enable providers like Flagstaff Surgical Associates to have a comprehensive solution in one tool.”
About Flagstaff Surgical Associates
Flagstaff Surgical Associates provides professional healthcare services to men, women and children in Flagstaff, Arizona. Flagstaff Surgical Associates board-certified physicians perform minimally invasive surgery and surgery to treat a variety of conditions including obesity, sleep apnea, thyroid disease, sexual dysfunction, allergies, kidney and gallbladder disease, and vaginal atrophy. Excellent. To learn more about the superior care offered by Flagstaff Surgical Associates, call 928-773-2222 or book online. https://www.flagstaffsurgical.com/.
About eClinicalWorks
eClinicalWorks was founded in 1999 to help digitize paper medical records for outpatient care. Today, eClinicalWorks is the nation’s leader in innovation with cloud-based solutions for electronic medical records and practice management. In addition, we help ambulatory practices, specialists, health centers, acute care facilities, and hospital systems manage revenue cycles, patient relationships, and population health initiatives. Over 150,000 healthcare providers and nearly 1 million healthcare professionals leverage the power and scalability of the eCW cloud for flexible clinical documentation, improved front office workflows, and streamlined billing with robotic process automation. It has come true. We combine innovation, cutting-edge technology, and a commitment to patient safety to enable our practice to grow and thrive amidst the challenges of 21st century healthcare. For more information, see: www.eclinicalworks.comfollow us on Facebook and Twitter, or call us at (866) 888-6929.
View source version at businesswire.com: https://www.businesswire.com/news/home/20230420005169/en/
contact address
eClinical Works
Bhakti Shah
508-330-6935
bhakti.shah@eclinicalworks.com
