Lincoln, Nebraska, January 31, 2024–(business wire)–Yuma Regional Medical Center (YRMC) has selected NRC Health, a nationally recognized leader in improving the patient experience, as its partner in Building Human Understanding.® To strengthen YRMC's core value of “patients first,” we inform our entire network through humanized healthcare solutions and data-driven insights. YRMC, a leading not-for-profit hospital, serves residents and visitors of Yuma, Arizona and the surrounding areas.
YRMC was drawn to NRC Health's human-centered approach to care.
“Instead of focusing too much on the data and digital performance aspects, we're focusing on the in-the-moment and relational aspects of care,” said Joanne Cox, chief experience officer at Yuma Regional Medical Center. said. “The concept of being able to get back to the human element and the really important connections that happen in every aspect of the continuum of care, that's what's really exciting for me and for the organizations that have a relationship with the NRC.”
NRC Health's end-to-end human understanding program helps you understand what matters most to individual patients and improves their experience across the continuum of care. The program provides comprehensive, innovative and cutting-edge solutions, programs, strategic insights and metrics to better support both patients and care teams.
said Helen Hrdy, chief customer officer at NRC Health. “We are thrilled to welcome YRMC to her NRC Health family.” “We look forward to a strong partnership that will support this organization in taking the patient experience to the next level with a human-centered approach.”
About Yuma Regional Medical Center
YRMC is a 406-bed Medicare-certified acute care hospital staffed by skilled medical professionals dedicated to providing the highest level of patient-family-focused care. Yuma Regional Medical Center's mission is to improve the health and well-being of individuals, families, and communities through excellence, innovation, and the wise use of resources.
About NRC Health
NRC Health receives 2023 Best in KLAS Award for improving patient experience. This recognition affirms NRC Health's success in helping health systems across the country transform the healthcare industry with a people-first approach. For more than 40 years, NRC Health (NASDAQ: NRC) has led the effort to humanize health care, helping organizations understand each unique individual. NRC Health's commitment to human understanding helps major health systems get to know each individual they serve, not as a point-in-time insight, but as an ongoing relationship. Guided by its unique empathetic heritage, NRC Health uses a patient-centered approach, unparalleled market research and a focus on consumer preferences to transform the healthcare experience and create strong outcomes for patients and the entire health system. I am.
For more information, please email info@nrchealth.com or visit: www.nrchealth.com.
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