Tucson (KVOA) – State-of-the-art technology installed in Pima County’s 9-1-1 system.

The transition will take place on Tuesday, replacing the current decades-old analog system.

It’s called Next Generation 9-1-1.

The new system promises to enhance the current system, allowing agents to reach locations more quickly and, in turn, ensuring your safety.

Sarah Rippberger has been with the Pima County Sheriff’s Department for nearly five years. She’s a telecommuter and she’s handling 9-1-1 calls.

She’s been using a decades-old system all her life, but starting Tuesday it’s going high-tech.

“When people call 911, we’ll be able to locate them a little more accurately than they do now, and hopefully a little sooner,” said Rippberger.

The new system also allows 9-1-1 callers to upload videos and photos.

“We send them links where they can upload pictures or livestream videos where they can see what’s really going on, send that information and pictures to the field, and then send them to the field before they actually get there. You can see what they are trying to do in

Lieutenant Commander Adam Schoonover has just moved on from his 11-year patrol.

He told News 4 Tucson that the new and improved system will help field agents in many ways. And so on, we can adjust our response to better handle the situation.”

He added, “It’s imperative that we provide as much accurate information as possible to help law enforcement get to the bottom of the cases that citizens are actually calling.”

Rippberger added, “I think this upgrade we’re getting is great for the community.”

Tucson Police, Rural Metro, and Marana Police have already made the transition.

Also joining us in May are the University of Arizona Police Department, Oro Valley Police Department, and the Ajo District of the Pima County Sheriff’s Department.